Frant Road Clinic Limited (“We”) are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (“Act”), the data controller is Frant Road Clinic Limited of 65 Frant Road, Tunbridge Wells, Kent, TN2 5LH.
Information we may collect from you
We may collect and process the following data about you:
Information that you provide by filling in forms on our site www.frantroadclinic.co.uk (“our site”). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information if you report a problem with our site.
Details of your visits to our site and the resources that you access.
If you contact us, we may keep a record of that correspondence.
Details of any transactions you carry out through our site and of the fulfilment of your orders.
We may collect information about your computer, including your IP address (if available), operating system and browser type, for our system administration and to make reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
to carry out any obligations arising from any contracts entered into between you and us;
to allow you to participate in interactive features of our service, when you choose to do so; and
to notify you about changes to our service.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please write to us at our registered office address.
Disclosure of your information
We may disclose your personal information to third parties in the following circumstances:
in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
if Frant Road Clinic Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us in writing at our registered office address.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.