1 Introduction

1.1 This Policy contains the rules and standards which visitors to our website must comply with when using the features and sections contained within it. As the website owner, Frant Road Clinic may at any time rely on these rules in order to prevent both the unauthorised reproduction of material contained on our website, and undesirable user behaviour such as, without limitation, hacking, introducing viruses and uploading illegal or defamatory content, or any content which having regard to the nature of Frant Road Clinic’s business is likely to contravene the values, principles and ethos of Frant Road Clinic.

1.2 These terms will be posted on the website, and will also allow Frant Road Clinic to remove the offending material and to suspend, or permanently disable, a user's right to access the site.

2 Use of Frant Road Clinic’s Website

2.1 This acceptable use Policy sets out the terms between you and Frant Road Clinic under which you may access our website
www.frantroadclinic.co.uk (our website). This Policy applies to all users of, and visitors to, our website.

2.2 Your use of our site means that you accept, and agree to abide by, all the policies related to this Policy, which supplement our terms of website use.

2.3
www.frantroadclinic.co.uk is a site operated by Frant Road Clinic Ltd ("Frant Road Clinic") (we or us). We are registered in England and Wales under company number 03971338 and we have our registered office at 65 Frant Road, Tunbridge Wells, TN2 5LH.

2.4 As a provider of Healthcare, we are regulated by the Healthcare Commission.

3 Prohibited Uses

3.1 Visitors to our website may use it for lawful purposes only. You may not use our site: -

3.1.1 in any way that breaches any applicable local, national or international law or regulation;

3.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

3.1.3 to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards which are outlined at paragraph 4 below;

3.1.4 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or

3.1.5 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect or hinder the operation of any computer software or hardware owned, leased or used by Frant Road Clinic.

3.2 Users of our website also agree: -

3.2.1 not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use;

3.2.2 not to access without authority, interfere with, damage or disrupt: -

3.2.2.1 any part of our website;

3.2.2.1 any equipment or network on which our website is stored;

3.2.2.1 any software used in the provision of our website; or

3.2.2.1 any equipment or network or software owned or used by any third party.

4 Content Standards

4.1 These content standards apply to any and all material which you contribute to our website (contributions), or which we place on our website and to any interactive services associated with it.

4.2 You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

4.3 Contributions must: -

4.3.1 be accurate (where they state facts);

4.3.2 be genuinely held (where they state opinions); and

4.3.3 comply with applicable law in the UK and in any country from which they are posted.

4.4 Contributions must not: -

4.4.1 contain any material which is defamatory of any person;

4.4.2 contain any material which is obscene, offensive, hateful or inflammatory;

4.4.3 promote sexually explicit material;

4.4.4 promote violence;

4.4.5 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

4.4.6 infringe any copyright, database right or trade mark of any other person;

4.4.7 be likely to deceive any person;

4.4.8 be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

4.4.9 promote any illegal activity;

4.4.10 be threatening, abusive or invade another´s privacy, or cause annoyance, inconvenience or needless anxiety;

4.4.11 be likely to harass, upset, embarrass, alarm or annoy any other person;

4.4.12 be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

4.4.13 give the impression that they emanate from us, if this is not the case; or

4.4.14 advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

5 Suspension and Termination

5.1 Frant Road Clinic will determine, in our discretion, whether there has been a breach of this Policy through your use of our website. When a breach of this Policy has occurred, Frant Road Clinic may take such action as deemed appropriate.

5.2 Failure to comply with this Policy constitutes a material breach of the terms of use upon which you are permitted to use our website, and may result in our taking all or any of the following actions: -

5.2.1 immediate, temporary or permanent withdrawal of your right to use our website;

5.2.2 immediate, temporary or permanent removal of any posting or material uploaded by you to our website;

5.2.3 issue of a warning to you;

5.2.4 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

5.2.5 further legal action against you; and

5.2.6 disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

5.3 Frant Road Clinic expressly exclude liability for actions taken in response to breaches of this Policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

6 Changes to this Policy

6.1 Frant Road Clinic may revise this Policy at any time by amending our website. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this Policy may also be superseded by provisions or notices published elsewhere on our website.


7 Trading Information

Frant Road Clinic Ltd (Reg. No. 03971338) have their registered offices at
65 Frant Road,
Tunbridge Wells,
TN2 5LH

Tel 01892 619797


5th May 2010

Terms And Conditions